Digital transformer PCS pushes deeper into international care homes market
A leader in providing scalable, automated management systems for the social care sector, the family business plans to move into non-English speaking territories after roll-outs in Australia, Ireland and the Netherlands. This follows increasing connectivity at home, most recently in remote spots in Scotland where PCS is working with NHS Highland. The new backing will be Surrey-based PCS’s first external one since brothers Jonathan and Simon Papworth launched the company in 2013. It now employs 56 in the UK and is forecasting a £12.74 million turnover for the coming year.
The Papworths’ aim was to solve the problems they had seen first-hand in a sector faced with growing demand from an ageing population, recruitment shortages and no mobile product innovation to increase its efficiency.
“Products were top down, not for those actually using the technology,” says co-director Jonathan.
“In social care the primary objective is improving the lives of everyone being cared for. Our solution is for those providing the care as well.
“Measuring happiness is the core of our technology and the transparency our technology brings is a deterrent to bad practice.”
PCS’s icon-driven technology was the breakthrough, creating software that can be used by anyone whatever their first language, computer literacy or reading ability.
