Happy takeaway for nurse after fast food overcharge – The Crusader
Concerned about some half-baked responses to her request for a refund, Helene Fletcher asked Crusader for help. The £76.28 payment had left her £56.12 out of pocket after she had picked up her Pizza Hut order. But this was not about the dough, she stressed, more the time-consuming struggle that she wouldn’t want others to go through.
++ If you’ve been affected by this issue or feel you’ve been a victim of injustice, please contact consumer and small business champion Maisha Frost on [email protected]
“It has taken weeks, I have been promised the money, but not getting very far,” she explained.
“When I collected the pizza I tried to pay twice by my credit card and both times it was rejected. Then I tried with my debit card which also failed, yet just prior to that I had used them elsewhere with no problem.
“Fortunately had enough cash on me to settle the bill, but I was feeling pretty anxious at this point and forgot to get a receipt.”
When Helene saw from her statements that the rejected payments had gone through she took it up with both Pizza Hut and her bank Nationwide.
