Zomato Vows to Achieve 10 Percent Women Delivery Partners in 3 Cities in 2021

0
Loading...

Zomato has said it has set itself a goal to significantly increase the participation of women in its fleet of delivery partners by the end of this year. Company CEO Deepinder Goyal said in a tweet on Friday, June 25 that women comprise less than 0.5 percent of Zomato’s current fleet of delivery partners and that “needs to change” to make the food delivery service company a more inclusive workplace. Initially, the company plans to increase women participation in Bengaluru, Hyderabad, and Pune. Zomato acknowledged that the plan is not as simple as just “targeting more women” but it will have to change its policies to attract and retain them in this job.

Goyal hoped people would soon stop generalising “this community as delivery boys”.

The company said, in a statement, that it is launching four key initiatives to achieve a goal of 10 percent women participation in the three pilot cities. The initiatives will be aimed at:

Access to safety-related education and tools. Zomato will provide self-defence training to new recruits and it will be mandatory for all women delivery partners to attend. Women will also be given a first-aid kit and a handy hygiene and safety kit.

Contactless deliveries by default. For women delivery partners, the company has decided to make late-evening deliveries contactless by default.

Extended support from our restaurant partners. It said restaurants have come forward to ensure access to basic facilities such as separate washrooms for the women employees. Zomato plans to highlight these partner restaurants on its app.

SOS button and dedicated support. Finally, the company will be setting up a 24×7 dedicated helpline to expedite emergency requests. Once a woman employee triggers the SOS button, her live location will be shared with other on-ground teams and delivery partners in the vicinity.

Twitter users appear to have appreciated the idea, with nearly 6,000 of them hitting the “like” button on Goyal’s tweet so far and many others commenting to support it.

Safety of women delivery partners being the biggest concern, one person asked Zomato to test the SOS system in areas with poor network coverage like basements.

Zomato’s customer support service thanked the Twitter user for bringing the issue to its notice.

Goyal, too, has asked people to send their feedback directly to him at [email protected]

Zomato was launched in 2010 as an online platform connecting restaurants with customers through its app, website, and delivery partners.


Affiliate links may be automatically generated – see our ethics statement for details.

Stay connected with us on social media platform for instant update click here to join our  Twitter, & Facebook

We are now on Telegram. Click here to join our channel (@TechiUpdate) and stay updated with the latest Technology headlines.

Loading...

For all the latest Technology News Click Here 

 For the latest news and updates, follow us on Google News

Read original article here

Loading...
Denial of responsibility! TechAzi is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us by email – [email protected]. The content will be deleted within 24 hours.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More