VoIP stands for “voice over internet protocol.” This system replaces traditional telephone calls by using the internet to send audio messages and phone calls. The older system is called PSTN, an acronym for “public switched telephone network,” and relies on physical copper wires to send signals.
This modern protocol for phone calls is used for businesses as well as for personal use. If you’ve ever wondered “What is VoIP?”, learn how it works and how to get started.
Connect to the Internet
The first step in setting up a call is establishing a secure internet connection. This call relies on digital technology, versus the physical telephone wires of the traditional public phone system. Users should have a high-speed connection, whether Wi-Fi or an ethernet connection.
The use of digital internet technologies distinguishes this call method from previous technologies. This makes it perfect for digital nomads, people working from home, and any business with employees who frequently travel. There is no need to rely on phone signals or risk long-distance charges.
Select a VoIP Provider
The next step is selecting a VoIP provider. This may be purely digital, such as a mobile app or desktop website, or a customer may choose a provider with equipment such as physical phones and conference call devices. There is a wide variety of options to suit any customer’s needs. Typically, this phone service is significantly cheaper than analog phone systems. As well, a VoIP may be able to retrofit an existing system, increasing the cost savings.
Internet calling systems offer many benefits that traditional networks can’t provide. For example, they often include unlimited calling, HD voice quality, virtual receptionists, and text messaging. All of the features are offered in one convenient system.
Make the Call
Using a provided device, a desktop, a mobile device, or a retrofitted phone, a customer can easily make a VoIP call in a similar way to PSTN calls. A user dials a number or selects a contact to call.
When a user makes a call, their device converts the analog voice data to digital data. Then, it sends this signal via a local area network to a router and out to the internet. This signal connects to the other caller via phone line or via VoIP, depending on which service the other caller is using. A user can connect to any phone, whether VoIP, landline, or mobile device.
VoIP calls are easy to make and simple to set up. You need the internet and a provider, and that’s it. These systems are helpful for any small business owner in need of affordable communications.
