John Lewis suspends click and collect due to fears over coronavirus transmission in queues

Waitrose, a subsidary of John Lewis, has considerably tightened rules for shopping in stores too, enforcing face masks and restricting numbers more tightly.

A John Lewis statement from Andrew Murphy, Executive Director, Operations, read: “We’ve listened carefully to the clear change in tone and emphasis of the views and information shared by the UK’s governments in recent days.

“While we recognise that the detail of formal guidance has not changed, we feel it is right for us – and in the best interests of our Partners and customers – to take proactive steps to further enhance our Covid-security and related operational policies.”

Click and collect will no longer be available, the service coming to an end last night.

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