Royal Mail ‘considering’ asking people to use different mailboxes – ‘looking at options’

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Royal Mail bosses are said to be drawing up plans to encourage customers with dogs to buy boxes that open with a QR code rather than letters and small parcels being pushed through the door. This would follow the United States and many other countries around the world who use mailboxes.

Royal Mail is marking its annual Dog Awareness Week with a plea to dog owners to understand the impact that attacks can have on its workers.

A Royal Mail spokesperson said: “The health and safety of our people remains our number one priority. There are no plans to require US style postboxes in the UK. Our focus remains on raising awareness of the issue, giving our people the right training, encouraging responsible dog ownership and pursuing irresponsible dog owners in the courts.“

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While most of the attacks are said to take place at the front door, others have taken place in gardens, driveways or through letterboxes directly.

Dave Joyce, of the Communication Workers Union said: “Dog attacks remain a major safety hazard and concern for postmen and postwomen across the UK, and the scale of the problem shouldn’t be under-estimated.

“There has been a huge increase in dogs purchased by new owners during the pandemic.

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“This may add to postal workers’ problems as recent research tells us that many of these dogs haven’t been trained or socialised.”

Following changes to the Dangerous Dogs Act in England and Wales that came into force back in 2014, Royal Mail has carried out more than 25 private prosecutions against dog owners.

In other Royal Mail news, the company has been appointed by Moonpig, the UK’s leading online greeting card and gifting platform, to deliver packages across the country on a Sunday.

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The introduction of a seven-day delivery capacity has been introduced in response to the increase in demand from consumers.

Nick Landon, Chief Commercial Officer at Royal Mail said: “We have been delivering Moonpig for many years and have now extended our partnership to a seven-day service.

“We always listen to our customers and Sunday deliveries has been one of the services they have been asking for.

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“The UK already trusts us to deliver their purchases six days a week both quickly and conveniently. 

“Now our posties are doing the same thing seven days a week.”

The partnership now means customers can receive their goods even quicker, with more than 60,000 gifts and cards being delivered on Father’s Day this year.

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