Tesco urgently recall earphones due to fault - 'stop using' in case of 'burn'
Product recalls are issued when an item may cause harm to users due to health and safety reasons. When supermarkets recall food or other products, they let customers know why it is being recalled and ask them to return it to stores when possible.
“No receipt is required.”
Tesco also explained customers can “alternatively” claim a £30 voucher on the KitSound website.
KitSound is the earbuds’ manufacturer, and it has also issued a statement to explain in more detail why the product is unsafe to use.
On its website, the company said: “There is a burn risk if the charging case overheats and is subsequently touched.”
